Tutorials
This tutorial walks you through the steps of adding a delegate in Outlook 2016 (Windows) who can send items on your behalf and view and edit your calendar.
All users
Your Downloads folder is located on your computer's C drive and not automatically backed up to our A&S file servers. This is not typically an issue since most people's Downloads folders consist of various free software installers and documents or pdfs downloaded from web pages. We know sometimes you do make changes to these documents and save them back to you Downloads folder, so this tutorial walks you through moving select files out of Downloads and into your Documents folder.
Hive staff
Poster Printer Information
NOTE: A typical poster printing job takes about 75 minutes from start to finish. When starting a print job watch the printer, most problems such as cleaning, paper jam, and print error; occur at the beginning.
There are three kinds of paper used for the poster printer.
Name Used to Print
Name Used to Order Paper
Use
Premium Semimatte Photo Paper (260)
36” by 100” MicroFLASH PhotoSatin...
If Hive sets up your new Windows laptop, we will typically install Office 365 for you and leave it for your to activate.
UK has changed the way Adobe products are licensed. Here are the steps to take if you launch a program and receive a "sign-in required" message.
Occasionally when a new version of software is installed, old shortcuts are left to the previous version of the software. These shortcuts need to be removed, and new shortcuts need to be established.
All users
This is for Windows laptops (or campus desktops that don't have linkblue login).
Occasionally changes to a file are accidentally saved, overwriting an important existing file. Previous Versions allow us to review versions of file and folders from different points in time and restore those files or folders to a previous state.
All users
Authenticated users (logged in)
Authenticated users (logged in)
Sometimes you may want to print directly from a personal or UK owned laptop or Windows tablet instead of only printing from campus desktops. This will walk you through the steps of adding a departmental printer.
All users
Authenticated users (logged in)
Authenticated users (logged in)
Adobe Acrobat Professional and Reader have their own built-in printing protocols that bypass the Mac system settings. This creates a problem with Ricoh copiers that require a code to print--the built-in Adobe protocols bypass the Mac system settings, and the user code is not passed to the printer. This is why your access is restricted when printing pdfs, but your Word files print just fine.
This is how to print from Adobe Acrobat to a Ricoh copier. You will need to follow these steps each time you print a pdf.
All users
Authenticated users (logged in)
Authenticated users (logged in)
In the past, we set up Outlook archives so that email could be stored on the A&S file server and free up the limited space on the Exchange server. This was an imperfect system because the archive file type (.pst) doesn't perform very well on server storage, but if we moved the file to your local desktop's C drive, it might be lost in a hard drive crash or Windows reinstall.
Office 365 introduces an online archive feature that will allow you to access your archives from anywhere and doesn't have the corruption issues that we experience with PST files. This tutorial will walk you...
All users
Authenticated users (logged in)
Authenticated users (logged in)
The campus Virtual Private Network client connects your home computer/laptop directly to the UK network and allows you to access protected computer systems within the UK network firewall, such as your office desktop or mapped network drives.
All users
This tutorial provides basic step-by-step instructions on how to record and upload a podcast using SoundCloud.
All users
Many of the Ricoh devices in A&S are restricted to only allow printing through a copy/printing code provided to each user in the department. This tutorial will take you through the steps of adding a print code on your Mac so that your print jobs will complete and set up locked (confidential) print. Locked print allows jobs to be sent securely to the printer and held there until you actually arrive at the printer to pick them up.
All users
If you had the Apple Mail client configured for Exchange, you will need to remove the Exchange account and add your Office 365 account after the migration is completed.
All users
This tutorial will show you how to check if your Outlook for Mac is correctly configured to work with Office 365 email. These steps will work before or after the UK mail migration.
All users
This tutorial will show you how to check if your iPhone/iPad is correctly configured to work with Office 365 email. This tutorial was created on an iPad, but the steps for iPhone will be the same.
Authenticated users (logged in)
These are the steps that are required to connect your Mac to a departmental copier. This tutorial is only intended for users of OS X Lion and newer. If you are still using 10.6.8 or earlier, please contact the help desk: https://resources.as.uky.edu/help-desk-form
All users
Authenticated users (logged in)
Authenticated users (logged in)
UKAT prefers that spam emails are forwarded to them as an attachment. This gives them the most information possible when trying to block spam and prevent phishing attacks, but the process is quite a bit more complicated than simply hitting forward. We can use Outlook quick steps to streamline the process.
All users
Authenticated users (logged in)
Authenticated users (logged in)
Whether you are connecting from off campus or over the campus wireless, you will need to be connected to the campus network via VPN. You will find instructions on how set up a VPN connection here: https://www.as.uky.edu/tutorials/downloading-installing-and-using-campus....
All users
Authenticated users (logged in)
Authenticated users (logged in)
Google Sync allows you to bring your bookmarks, saved passwords, and other browser settings to any computer that you work on. It also can prevent you from losing settings if your hard drive fails or if you receive a new computer. This tutorial (steps 1-5) assumes you have a Google account. If you do not have a gmail account, jump to step 6 for instructions to complete a one-time bookmark backup.
All users
Authenticated users (logged in)
Authenticated users (logged in)
Firefox Sync allows you to bring your bookmarks, saved passwords, and other browser settings to any computer that you work on. It also can prevent you from losing settings if your hard drive fails or if you receive a new computer.
All users
Whether you are connecting from off campus or over the campus wireless, you will need to be connected to the campus network via VPN. You will find instructions on how set up a VPN connection here: https://www.as.uky.edu/tutorials/configuring-vpn-mac-os-107-and-higher.
Content moderators
This tutorial will walk you through the process of adding a video from Vimeo.
** Please note that any video hosting site which provides embed codes (such as youtube) will also work.
Content moderators
This tutorial will guide you through creating a photo gallery for your department.
All users
Authenticated users (logged in)
Authenticated users (logged in)
These are the steps for adding a departmental printer to your machine running Ubuntu.
All users
This tutorial will cover how to register a ResponseCard Device ID and ResponseWare ID for TurningPoint in Blackboard.
All users
This is a tutorial regarding student responses to discussion boards not appearing for instructors.
All users
The university offers many forms of training in regards to blackboard. This tutorial will cover some of those options.
All users
TurningPoint 5 integrates a variety of TurningPoint applications into one easy to use environment. PowerPoint polling, AnyWhere polling, and ResultsManager can now share participant lists across polling methods and provides easier evaluation throughout the semester. It can be downloaded for free at download.uky.edu after using your linkblue information to login.
Please note that in order to be able to download participant lists from Blackboard or upload grades, you must use TurningPoint 5. TurningPoint 2008 will no longer be supported. Please save a backup of your presentations...
All users
As a professor, if there is a question in one of your tests that needs to be "thrown out" (either by giving everyone points for the question or just deleting it from the test itself) this is possible! This is true even if the test has already been submitted and graded.
Please refer to the video below on how to do so, or continue on to the written steps.
All users
It is possible to rearrange your course order on your Course List on your My Bb page.
Please refer to the video below on how to do so, or continue on to the written steps below.
All users
This tutorial will show you how to hide grade center columns from your students.
All users
One way to improve your Bb course shell is to offer a syllabus or assignment list with links that take the student directly to the assignment, so that they do not have to always try to navigate their way through menu items, folder, subfolders, etc.
A link is a shortcut to an area...
All users
When creating an announcement in Blackboard, it is common to just copy the text from Microsoft Word. The text within Word has code attached to it that can cause major formatting issues when copied into Blackboard. Fixing/avoiding this issue is very simple and that's what we will be demonstrating in this tutorial. This method can be used for every text based function in Blackboard, not just for announcements.
All users
The following tutorial will show you how to copy over some or all of the materials in a course.
APAT/UKIT suggests the following course copy settings:
IMPORTANT: (1) If the course you are copying from (the one you are in) is a course from Spring 2009 or before, DO NOT CLICK SETTINGS. This will copy in the settings from a Blackboard 8 course and could result in formatting problems....
All users
Authenticated users (logged in)
Authenticated users (logged in)
Locked print allows jobs to be sent securely to the printer and held there until you actually arrive at the printer to pick them up.
All users
Authenticated users (logged in)
Authenticated users (logged in)
As an owner of a resource mailbox, you may need to grant permissions to new people from time to time. This is the way to add new members and/or owners to the mailbox.
All users
Authenticated users (logged in)
Authenticated users (logged in)
Locked print allows jobs to be sent securely to the printer and held there until you actually arrive at the printer to pick them up.
All users
Authenticated users (logged in)
Authenticated users (logged in)
All users
Authenticated users (logged in)
Authenticated users (logged in)
Many of the printers in the college are secured with a user code, and if the user code is not entered correctly on the computer that is sending a print job, the print job will not complete. Locked print allows jobs to be sent securely to the printer and held there until you actually arrive at the printer to pick them up.
All users
All users
One way to improve your Bb course shell is to offer a syllabus or assignment list with links that take the student directly to the assignment, so that they do not have to always try to navigate their way through menu items, folder, subfolders, etc.
A link is a shortcut to an area, a tool, or an item. Add a Link to a content area to provide quick access points to relevant materials and tools.
There are two main ways for creating a course link. We will be covering both in this tutorial.
