These are the steps that are required to connect your Mac to a departmental copier.  This tutorial is only intended for users of OS X Lion and newer. If you are still using 10.6.8 or earlier, please contact the help desk: https://resources.as.uky.edu/help-desk-form 

Steps:

1.

If your mac isn't entirely up to date (running the most recent OS), download Ricoh's printer driver package and run it.

You may need to install Adobe products you can do so by going to https://download.uky.edu/ , If you already have the Adobe products installed, but need to license them. Here is the tutorial for that.

This tutorial walks you through the steps of adding a delegate in Outlook 2016 (Windows) who can send items on your behalf and view and edit your calendar.  

Your Downloads folder is located on your computer's C drive and not automatically backed up to our A&S file servers.  This is not typically an issue since most people's Downloads folders consist of various free software installers and documents or pdfs downloaded from web pages.  We know sometimes you do make changes to these documents and save them back to you Downloads folder, so this tutorial walks you through moving select files out of Downloads and into your Documents folder.

If Hive sets up your new Windows laptop, we will typically install Office 365 for you and leave it for your to activate.  

UK has changed the way Adobe products are licensed.  Here are the steps to take if you launch a program and receive a "sign-in required" message.