This course focuses on the principles, and practices of total quality management (TQM) and lean operations. Topics that are covered include: process focus; continuous improvement; service quality; customer satisfaction; process control and capability; Six-Sigma methodology and tools; economics of quality; and organizational learning.
This course focuses on the principles, and practices of total quality management (TQM) and lean operations. Topics that are covered include: process focus; continuous improvement; service quality; customer satisfaction; process control and capability; Six-Sigma methodology and tools; economics of quality; and organizational learning.
This is an advanced course that aims to educate students about strategic considerations and complex decision-making processes in sourcing, purchasing and contract management. The course broadens and enhances students' knowledge and skills to manage related issues through a mixture of lectures and case analyses and discussions.
This is an advanced course that aims to educate students about strategic considerations and complex decision-making processes in sourcing, purchasing and contract management. The course broadens and enhances students' knowledge and skills to manage related issues through a mixture of lectures and case analyses and discussions.
The course will explore the dimensions of the social and environmental responsibilities of business. Far from a course in philosophy, this course is grounded in the realities of the for-profit enterprise. We will explore the relationship between CSR and business performance, and how CSR can create value for a range of stakeholder and, subsequently, the firm.
The course will explore the dimensions of the social and environmental responsibilities of business. Far from a course in philosophy, this course is grounded in the realities of the for-profit enterprise. We will explore the relationship between CSR and business performance, and how CSR can create value for a range of stakeholder and, subsequently, the firm.
Students confer individually with the instructor. May be repeated to a maximum of six credits.
This is an advanced graduate seminar involving intensive reading and criticism of current research drawn primarily from the top experimental psychology, marketing, and consumer research journals. The instructor assumes student familiarity with basic consumer behavior theory (i.e., material covered in MKTG 710 and 711), philosophy of science issues, and essential data analysis tools (e.g., ANOVA, regression). The focus of the course is on the review of recent consumer psychology empiricism with an emphasis on the cognitive mechanisms underlying consumer behavior phenomena.
Medical Laboratory Science is a profession that aids in the diagnosis and treatment of illness and disease. This course will provide a brief introduction to the basic tests that are performed in the four major disciplines (hematology, chemistry, microbiology, and immunohematology) of the clinical laboratory and allow the student to perform testing in each.
The study of clinically significant fungi and parasites. Included are the morphologoical characteristics, pathogenicity, epidemiological characteristics, laboratory testing and treatment.
