In this course students will learn the various models of care management and will analyze the advantages and disadvantages of each from the perspective of clients, health care providers, and payors. They will evaluate how each model promotes seamless care delivery for clients and under what conditions each model is most effective. Students will identify the roles and function of nurse care managers within each model and opportunities for further role development. They will analyze criteria for targeting client populations most likely to benefit from nursing care management and will learn methods for multidisciplinary care planning and care monitoring. They will develop and critique critical paths for selected high risk, high volume client groups and will identify methods for negotiating care with clients and other heath care providers. Students will identify a wide range of community and inpatient resources available to meet client needs. They will analyze therapeutic nursing interventions to help clients with symptom management, health promotion, and illness prevention. Finally, students will examine and refine their own interpersonal, leadership, and managerial skills to enable effective care coordination, service negotiation, and client counseling.